Privacy Policy

We may collect the following categories of information:

• Account information: name, email address, authentication identifiers, and subscription tier.
• Usage data: pages viewed, features used, device type, browser, IP address, and approximate location derived from IP.
• Payment information: processed by our payment provider; we do not store full card numbers on our servers.
• Content you provide: portfolio holdings, research queries, and saved preferences you submit to the Service.
• Communications: messages you send to support@alphaos.finance.

We use information to:

• Provide, maintain, and improve the Service.
• Authenticate users and secure accounts.
• Process subscriptions and send transactional messages.
• Personalize research features and measure product performance.
• Detect abuse, fraud, and security incidents.
• Comply with legal obligations and enforce our Terms.

Research prompts and related context may be processed by AI systems to generate summaries and analysis. Do not submit sensitive personal data you do not want processed for this purpose.

We take reasonable steps to limit retention of prompts where feasible and to use reputable infrastructure providers with contractual safeguards.

We do not sell your personal information. We may share information with:

• Service providers (hosting, authentication, payments, analytics, email) who process data on our instructions.
• Professional advisers or authorities when required by law or to protect rights and safety.
• A successor entity in connection with a merger, acquisition, or asset sale, subject to this Policy.

We use cookies and local storage for session management, preferences (such as theme), and analytics. You can control cookies through browser settings; disabling some cookies may limit functionality.

We retain information for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Account data is generally deleted or anonymized within a reasonable period after account closure, subject to backup and legal retention requirements.

We implement administrative, technical, and organizational measures designed to protect information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

Depending on your location, you may have rights to access, correct, delete, or port personal data, and to object to or restrict certain processing. To exercise these rights, contact us at the email below. We may verify your identity before responding.

California residents may have additional rights under the CCPA/CPRA. EEA/UK users may have rights under GDPR, including lodging a complaint with a supervisory authority.

The Service is not directed to children under 18. We do not knowingly collect personal information from children. Contact us if you believe we have collected such information.

If you access the Service from outside the United States, your information may be processed in the U.S. or other countries where we or our providers operate, which may have different data protection laws.

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the “Last updated” date. Material changes may be communicated via email or in-product notice.

Privacy questions or requests: support@alphaos.finance.